Schedule of Events

Date	Events
Monday 9/23	Pre-Conference class with Rick Janka of the 911 Training Institute 8AM: Registration 9:00AM-5:00PM: “Survive & Thrive” *lunch provided There’s no other stress resilience course like this in the 9-1-1 industry. This unique 8-hour course, designed by a mental health professional specializing in 9-1-1 stress, moves way beyond “cookie cutter” advice. You will be empowered to manage the stressors you face in and beyond the PSAP. This isn’t a class to make you perform better (though you probably will!). It’s an experience you’ll help shape to make your LIFE the best it can be one day at a time!
Tuesday 9/24	Opening Ceremonies brought to you by Motorola with Rafael Sánchez and Keynote Speaker Brian Tegtmeyer, Breakout Sessions, and Evening Events! 8AM: Registration 9AM: Opening Ceremonies with Rafael Sánchez 10:30AM: Keynote Speaker, Brian Tegtmeyer, Coordinator of the National 911 Program 11:30AM: Provided Lunch 11:30AM-12:30PM: Exhibit Hall Open for Everyone 12:30PM: Exhibit Hall: Executive – Exhibitor Event, for department heads and agency decision-makers Session 1: Rick Janka, 911 Training Institute Optimized Home Life 1:30-4:30 PM: Exhibit Hall Open for Everyone 1:45PM Session 1: 911 Legislation Roundtable A discussion of current and upcoming legislation and how it will impact 911 and public safety. Featuring Brian Tegtmeyer, Ty Wooten, State Senator Mike Crider, Jeff Schemmer Session 2: Buddy Hicks, Mission Critical Partners Cracking the Communication Center Culture Code 3:00PM Session 1: Sara Weston, 911der Women Championing Women Leaders Panel Session 2: Sam Silva, RapidSOS Get the Fear out of the Way: Confronting the fear of changing PSAP technology 5:30PM Pre-Banquet Networking (hotel bar open & free for hotel guests until 7:30PM) 6:30-10PM: Welcome Banquet Brought to you by Diamond Sponsor INdigital! – Join us for dinner, awards, and entertainment! Special Guest – Comedian Mike Armstrong will be performing following dinner Stay after for the DJ and dancing
Wednesday 9/25	Exhibit Hall and Breakout Sessions 8AM: Registration Open 9AM: Exhibit Hall Open 11:30AM: Lunch Provided 1PM Session 1: Shane Rekeweg, INdigital IN911 G24 Update Session 2: Buddy Hicks, Mission Critical Partners Mitigating Swatting Incidents 2:15PM Session 1: Greg O’Brien, Hendricks County Communications Center The Walmart Fire – Reviewing the 1.2 million square foot facility fire Session 2: Samuel Mathis, St. Vincent StatFlight Communications Coordinating Helicopter EMS response to your incident – Tactics to improve the bridge between 911 and Air Ambulances 3:30PM Session 1: Michael Hubbs and Eric Ratts, Hamilton County Public Safety Communications Center Planning a new PSAP building Session 2: Keri Brennan – Indoor & School Safety Utilizing technology and GIS to help keep our communities and schools safe Evening Event Hosted by 911der Women and INdigital 5:30-9 PM SunKing Brewery in Fishers. Open bar and food will be available for purchase
Thursday 9/26	Breakout Sessions and Closing Luncheon 8AM: Registration Open 9AM Session 1: Greg Duda, PIO, Hancock County 911 Building Your Agency’s Brand: Discussing the role of the PIO and the great and not so great ways we represent ourselves to the public Session 2: Heather Blaney & PU-42, Knox County 911 Discussing the role of the Emergency Support Animal in the 911 center 10:15AM Session 1: John Jokantas & Greg Shamblin, Hancock County 911 It All Starts with Hiring Session 2: Rachell Vaughan, IU Health Department of Public Safety Lived experience discussion about the development and importance of peer support in the communications center 11:30AM Session 1: Jason Long, – Level Up 911 Training Effective strategies for dealing with workplace conflict Session 2: Jim Hansen, WSI Technologies Staff Retention, 911 to 988 Diversion, Growing Records Requests: Addressing today’s top PSAP challenges through automation 12:30PM: Closing Luncheon Sponsored by Platinum Sponsor Motorola Solutions– Charles Hedgespeth 2:30PM: Indiana NENA & APCO Quarterly Chapter Meetings